How To Clean Printer Head On Hp 3630

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HP DeskJet 3630, 4720 Printers - Fixing Poor Print Quality

This certificate is for HP DeskJet 3630, 3631, 3632, 3633, 3634, 3635, 3636, 3637, 3638, 3639, DeskJet Ink Reward 3635, 3636, 3638, and DeskJet Ink Advantage Ultra 4729 All-in-1 printers.

The quality of a printed document or photo is non as expected. The procedures in this document should assistance with streaked or faded printouts, colour or black ink not press, documents with blurred or fuzzy text, ink streaks or smears, and other print quality problems.

notation:

Effigy : Case of garbled, jumbled or illogical text, or an incomplete print job

Step i: Use genuine HP ink cartridges

HP recommends that yous employ genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you do not employ genuine HP cartridges, the steps in this document might not resolve the result. To bank check the authenticity of your cartridges, go to the HP anti-counterfeit webpage (in English language).

Buy replacement cartridges and other supplies from the HP Store or local retailers.

note:

Rough handling at the shop or during installation tin can cause print quality problems with newly installed ink cartridges. If you see print problems with newly installed ink cartridges, wait for a few hours for the automatic servicing routine to complete, and so try to print again.

Step 2: Cheque for ink smears on the back of printouts

If there are smears of ink on the dorsum of your printouts, you tin can use an automated tool to resolve the result.

1. Press the Power push button to plough on the printer, if information technology is not already on.

2. Load paper into the input tray.

3. Press and hold the Power button, printing the Cancel push () three times, printing the Start Re-create Colour button () eight times, and then release the Power button.

   The printer feeds 1 page slowly. The printer might make some noise for approximately one minute.

4. Await until the page is out of the printer earlier you remove it.

5. Examine the test page.

   If the print quality is unacceptable, continue to the next step.

Step 3: Brand sure y'all are using the appropriate paper for your print job

Using incorrect paper for the print job might cause warping, lines, or streaks. Refer to the following guidelines to brand sure the paper yous are using is appropriate. If it is not, reload the printer with an appropriate paper type.

annotation:

To purchase paper in the The states and Canada, go to the HP Store.

• Load the paper impress side up in the input tray. Many papers accept press and nonprinting sides, like photo paper and other special media. Usually, the smoother side is the "print side," and sometimes the non-print side has a logo of the newspaper manufacturer on it.

• Do non apply wrinkled or curled paper. Load only make clean, wrinkle-free newspaper into the printer.

  

• Use the correct paper type for your project.

  • For everyday text documents, evidently paper with ColorLok technology works well. Newspaper with ColorLok applied science is industry-standard paper that works well with HP ink.

    

  • For documents with dumbo printing, such as high contrast graphics or photographs, use HP Advanced Photo Newspaper for the best results.

  • Some media may non absorb ink too as others. If your prints smear easily, make sure you lot are using a recommended paper.

• Store photo paper in its original packaging inside a resealable plastic bag. Shop the paper on a flat surface in a cool, dry place. Load ten-15 sheets of photo paper only when y'all are ready to print, and then put the unused newspaper dorsum in the packaging.

• Endeavor using a different paper. This determines if the problem is related to the paper.

Effort to print again. If the print quality is unacceptable, proceed to the side by side pace.

Step 4: Bank check the print settings

Check the print settings to make sure that they are advisable for your print job.

annotation:

Impress settings vary by operating system and software program.

Impress settings in Windows

Check the print settings for your print job in Windows 8, Windows 7, or Windows Vista.

1. In the software awarding you are trying to print from, click File, and and so click Print.

   The Print window opens.

2. Open the Properties dialog box.

   Depending on the software application, the push might be Backdrop, Options, Printer Setup, Printer, or Preferences.

3. Depending on your print job, y'all might consider modifying the following settings:

   • Paper Type: If you are press on photo paper, select the type of photo paper you are attempting to print on.

   • Impress Quality: If y'all are dissatisfied with the quality of your printouts, increment the print quality. To print more rapidly, decrease the print quality. These options typically include All-time, Normal, and Draft modes.

   • Newspaper Size: If you are printing on a different size of newspaper than you lot ordinarily impress on, select the correct paper size.

   • Black and White: If you want to impress in black and white simply, select the grayscale option.

4. After selecting the print settings, click OK to apply the settings, and then click Print.

Print settings in Os X

Check the print settings for your print job in Bone X v10.eleven El Capitan, v10.10 Yosemite, OS X v10.ix Mavericks, or Bone X v10.8 Mountain Lion.

1. Open a document, click File, and so click Print.

   The Print window opens.

2. Select the Paper Blazon/Quality or Media & Quality menu.

3. Depending on your print job, you might consider modifying the following settings:

   • Paper type: If one of the options matches your newspaper type exactly, select that option.

   • Quality: If yous are dissatisfied with the quality of your printouts, increase the print quality. To impress more chop-chop, decrease the impress quality.

   To salve your settings for futurity print jobs, select Save in the Presets menu, and and then name the new preset.

After checking the print settings, try to impress over again. If the print quality is unacceptable, continue to the next step.

Step 5: Check the estimated ink levels

Low ink levels tin can touch impress quality. Select your operating organisation for the steps to check estimated ink levels using the HP software.

note:

Ink level warnings and indicators provide estimates for planning purposes just. When an indicator shows low ink levels, consider having a replacement ink cartridge available to avert possible press delays. You practise non need to replace ink cartridges until print quality becomes unacceptable.

Estimated ink levels in Windows

Check the estimated ink levels in Windows 8, Windows 7, or Windows Vista.

1. Load paper into the input tray.

2. Open or search for the HP folder in your list of installed software programs, click the binder for your printer, and then click the proper noun of your printer.

   The HP Printer Assistant software opens.

3. On the HP Printer Assistant window, click Maintain Your Printer.

4. Click the Estimated Ink Levels tab.

   Figure : Instance of the ink level display with total ink cartridges

   

Estimated ink levels in OS X

Check the estimated ink levels in Os 10 v10.xi El Capitan, v10.x Yosemite, Os X v10.ix Mavericks, or OS 10 v10.8 Mountain Lion.

1. Load paper into the input tray.

2. Search the Mac for Print and so click Impress & Browse, or Printers & Scanners in the list of results.

3. Click the name of your printer, and then click Open Print Queue.

4. Click Printer Setup or Settings, click Utility, then click Open Printer Utility.

5. Click Supplies Status.

   Effigy : Example of the ink level brandish with full ink cartridges

   

• If any of the ink cartridges are low on ink, continue to the next step.

Step 6: Supervene upon any low or empty ink cartridges

Replace whatever low or empty ink cartridges, and then try to print again.

1. Printing the Power push to plough on the printer, if it is not already on.

2. Load obviously white paper into the input tray.

3. Open the exterior door.

   Figure : Open up the exterior door

   

4. Open the ink cartridge admission door.

   The railroad vehicle moves to the center of the printer.

   Wait until the wagon is idle and silent before yous continue.

   Figure : Open up the ink cartridge access door

   

5. Lightly press down on the ink cartridge to release it, then pull the ink cartridge out of its slot.

   Effigy : Remove the ink cartridge

   

6. Remove the new ink cartridge from its packaging, and and then remove the plastic tape.

   caution:

   Practise non attempt to remove the copper electrical strip.

   Exercise not touch the copper-colored contacts or the ink nozzles.Do not replace the protective tape on the contacts. Handling these parts tin can outcome in clogs, ink failure, and bad electricalconnections.

   Figure : Remove the plastic tape

   

7. Agree the ink cartridge past its sides with the nozzles toward the printer, and and so insert the ink cartridge into its slot. Make sure that the ink cartridge is inserted in the correct slot.

   • The tri-color ink cartridge () goes in the slot on the left.

   • The black ink cartridge () goes in the slot on the right.

8. Push the ink cartridge forward into its slot until it snaps into identify.

   Figure : Snap the ink cartridge into place

   

9. Echo these steps to replace the other ink cartridge, if necessary.

10. Close the ink cartridge access door.

    Figure : Close the ink cartridge access door

    

11. Close the exterior door.

    Figure : Close the exterior door

    

12. Follow any prompts on the figurer screen.

13. Wait well-nigh 30 seconds for the alignment folio to automatically print.

    note:

    The printer prints an alignment page automatically just when a new ink cartridge has been installed.

Proceed to the next step to align the ink cartridges.

Step 7: Marshal the ink cartridges

Align the ink cartridges for the all-time print quality.

1. Lift the scanner lid.

2. Identify the alignment page with the impress side down on the right-front corner of the scanner drinking glass. See the engraved guide side by side to the scanner drinking glass for help loading the alignment page.

   

3. Close the scanner lid.

4. Press the Start Re-create Blackness button or the Start Copy Color push button on the printer control panel.

   The printer aligns the ink cartridges.

   note:

   If the alignment page fails to automatically print, yous tin can manually print an alignment page using the HP Printer Assistant software (Windows) or the Printer Utility (macOS or Os Ten).

Try to print. If the print quality is unacceptable, continue to the next step.

Pace viii: Impress a Impress Quality Diagnostic page

Select your operating arrangement for the steps to print a Impress Quality Diagnostic page using the HP software, and so evaluate the results.

Print a Print Quality Diagnostic page in Windows

Print a Print Quality Diagnostic page in Windows 8, Windows 7, or Windows Vista.

1. Load newspaper into the input tray.

2. Open up or search for the HP binder in your list of installed software programs, click the folder for your printer, and and so click the name of your printer.

   The HP Printer Assistant software opens.

3. On the HP Printer Assistant window, click Maintain Your Printer.

4. Click the Device Services tab, so click Impress Quality Diagnostics Folio ().

   Figure : Example of a Impress Quality Diagnostic page without defects

   

Print a Impress Quality Diagnostic page in Os X

Print a Print Quality Diagnostic page in Os Ten v 10.11 El Capitan, v10.x Yosemite, Bone 10 v10.9 Mavericks, or Bone X v10.viii Mount Lion.

1. Load paper into the input tray.

2. Search the Mac for Print and then click Print & Scan, or Printers & Scanners in the list of results.

3. Click the name of your printer, and then click Open Print Queue.

4. Click Printer Setup or Settings, click Utility, and so click Open up Printer Utility.

5. Click Print Quality Diagnostic.

   Figure : Example of a Print Quality Diagnostic page without defects

   

Step 9: Examine the color blocks for defects

Examine the color blocks on the Print Quality Diagnostic folio to make certain that the color blocks do non show white lines, and are not faded or missing.

Figure : Instance of the colour blocks without defects

• If any of the color blocks show white lines, are faded, or are missing completely, go along to the next step.

Step 10: Make clean the ink cartridges

Select your operating system for the steps to clean the ink cartridges using the HP software, and then evaluate the results.

note:

To avoid issues that require cleaning, ever plough the printer off with the Power push.

Clean the ink cartridges in Windows

Clean the ink cartridges in Windows eight, Windows 7, or Windows Vista.

1. Load paper into the input tray.

2. Open or search for the HP binder in your list of installed software programs, click the folder for your printer, and and then click the name of your printer.

   The HP Printer Assistant software opens.

3. On the HP Printer Assistant window, click Maintain Your Printer.

4. Click the Device Services tab, and so click Make clean Ink Cartridges ().

   A Print Quality Diagnostic folio prints.

   Effigy : Example of a Print Quality Diagnostic page

   

5. Examine the Print Quality Diagnostic page.

   • If the impress quality is acceptable, click Done. Yous tin stop troubleshooting.

   • If the impress quality is unacceptable, click 2d-level Make clean when prompted to continue the next level of cleaning.

     note:

     If the printhead is desperately clogged, it might require another cleaning cycle. If so, await thirty minutes before you perform both levels of cleaning again.

Clean the ink cartridges in OS X

Clean the ink cartridges in Os X v10.11 El Capitan, v10.10 Yosemite, Os X v10.nine Mavericks, or Os X v10.viii Mountain King of beasts.

1. Load newspaper into the input tray.

2. Search the Mac for Impress and and so click Print & Browse, or Printers & Scanners in the listing of results.

3. Click the name of your printer, and so click Open Print Queue.

4. Click Printer Setup or Settings, click Utility, and so click Open up Printer Utility.

5. Click Make clean Printheads.

6. Once the cleaning cycle completes, click Impress.

   A Print Quality Diagnostic folio prints.

   Figure : Case of a Print Quality Diagnostic page

   

7. Examine the Print Quality Diagnostic page.

   • If the print quality is acceptable, click Washed. Yous can terminate troubleshooting.

   • If the impress quality is unacceptable, click Second-level Clean when prompted to go along the side by side level of cleaning.

     annotation:

     If the printhead is badly clogged, it might crave another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.

If the print quality is unacceptable, continue to the next pace.

Step 11: Examine the alignment lines and green colour block for defects

Examine the alignment lines and light-green color cake on the Print Quality Diagnostic page. Brand sure that the lines are straight and connected and that there are no dark lines or white gaps in the green color block.

Figure : Example of the alignment lines without any defects

Effigy : Case of the light-green color block without any defects

• If y'all come across no defects on the Impress Quality Diagnostic page, the print mechanism and ink cartridges are working correctly. If print quality is still not satisfactory, effort these general print-quality guidelines. Yous do non demand to proceed the troubleshooting steps in this document.

  • Make certain that the prototype you are printing has a loftier enough resolution. Images that accept been enlarged might appear fuzzy or blurry.

  • If the problem is virtually the edge of a printout, utilise the print settings to rotate the image 180 degrees. The problem might not appear on the other finish of the printout.

  • Do not go out unprotected ink cartridges out of the printer for an extended period of time.

  • E'er apply the power button to plough the printer off. This protects the ink cartridges from exposure to air.

• If whatsoever of the alignment lines are not direct and connected, or the greenish color block has dark lines or white gaps, go on to the side by side step.

Footstep 12: Align the printer

Aligning the ink cartridges correctly aligns the printhead with the printer. Select your operating system for the steps to align the ink cartridges using the HP software, and then evaluate the results.

Align the printer in Windows

Align the printer in Windows viii, Windows 7, or Windows Vista.

1. Load paper into the input tray.

2. Open or search for the HP folder in your list of installed software programs, click the binder for your printer, and so click the proper name of your printer.

   The HP Printer Assistant software opens.

3. On the HP Printer Assistant window, click Maintain Your Printer.

4. Click the Device Services tab, and then click Align Ink Cartridges ().

   The printer prints an alignment folio.

5. Elevator the scanner lid.

6. Identify the alignment page with the print side down on the scanner drinking glass, and then position it according to the engraved guides around the glass.

   Figure : Identify the alignment page on the scanner drinking glass

   

7. On your computer, click Scan.

   The printer aligns the ink cartridges.

8. Print another Print Quality Diagnostic folio, and examine the folio.

   • If these steps resolved the issue, you can stop troubleshooting.

   • If the Print Quality Diagnostic page shows rails marks or smears, continue to the side by side step to clean the surface area around the ink nozzles.

   • If these steps did not resolve the issue, and the Print Quality Diagnostic page does non show track marks or smears, skip to the step to replace the problem ink cartridge.

Align the printer in OS 10

Marshal the printer in OS 10 v10.11 El Capitan, v10.10 Yosemite, Os 10 v10.nine Mavericks, or Os X v10.8 Mountain Lion.

1. Load newspaper into the input tray.

2. Search the Mac for Print and then click Print & Browse, or Printers & Scanners in the listing of results.

3. Click the proper name of your printer, and then click Open Print Queue.

4. Click Printer Setup or Settings, click Utility, and then click Open Printer Utility.

5. Click Align.

   The printer prints an alignment folio.

6. Lift the scanner lid.

7. Identify the alignment page with the print side downward on the scanner glass, and and then position information technology according to the engraved guides around the glass.

   Figure : Place the alignment page on the scanner glass

   

8. On your computer, click Scan.

   The printer aligns the ink cartridges.

9. Impress some other Print Quality Diagnostic folio, and then examine the page.

   • If these steps resolved the outcome, you can stop troubleshooting.

   • If the Print Quality Diagnostic page shows track marks or smears, proceed to the next stride to clean the area around the ink nozzles.

   • If these steps did not resolve the issue, and the Print Quality Diagnostic page does not testify track marks or smears, skip to the step to supersede the trouble ink cartridge.

Footstep 13: Manually clean the area around the ink nozzles

Do not perform these steps unless the test folio or printout specifically shows smeared text or track marks. Clean the area effectually the ink nozzles if you meet track marks or smears on the printouts.

Figure : Example of smeared text

Effigy : Example of text with rails marks

1. Gather the post-obit materials:

   • Dry out foam-rubber swabs, lint-free fabric, or whatever soft material that does non come up apart or go out fibers (java filters work well)

   • Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridges)

     caution:

     Do non use platen cleaners or alcohol to clean the ink cartridge contacts. These can impairment the ink cartridge or the printer.

2. Press the Power button to turn on the printer, if it is not already on.

3. Open the exterior door, and and then grasp the handle and lower the ink cartridge access door to open it.

   The carriage moves to the centre of the printer.

   Figure : Open the ink cartridge admission door

   

4. Wait until the carriage is idle and silent before yous continue.

5. Lightly press downwardly on 1 of the ink cartridges to release it, and and so pull the ink cartridge toward you out of its slot.

   Figure : Press down to remove the ink cartridge

   

   caution:

   Practice not remove both ink cartridges at the same fourth dimension. Remove and clean each ink cartridge one at a time. Practise not get out an ink cartridge outside the printer for more than than 30 minutes.

6. Agree the ink cartridge past its sides.

   Effigy : Hold the ink cartridge by its sides

   

7. Inspect the ink cartridge contacts for ink and droppings buildup.

   caution:

   Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.

   Effigy : Do non touch the contacts or nozzles

   

8. Lightly moisten a foam-safe swab or lint-free cloth with distilled water, and then squeeze whatever backlog water from it.

9. Clean the face up and edges around the ink nozzle with the swab.

   caution:

   Practice non clean the ink nozzle plate.

   Figure : Clean the area effectually the ink nozzle

   

   1. Nozzle plate - Do not make clean

   2. Expanse surrounding ink nozzle - Exercise clean

   3. Ink cartridge contacts - Do non clean

10. Either let the ink cartridge sit for ten minutes to allow the cleaned expanse to dry, or utilize a new swab to dry it.

11. Slide each ink cartridge at a slight upward angle into the empty slot, and then gently push upward on each ink cartridge until information technology locks into place.

    Figure : Push button the ink cartridge into its slot

    

12. Repeat these steps to clean effectually the nozzles on the other ink cartridge.

13. Close the ink cartridge access door.

14. Reconnect the ability cord to the rear of the printer.

15. Press the Power push button to turn on the printer, if it does non turn on automatically.

Step 14: Replace the problem ink cartridge

Replace the problem ink cartridge if you saw defects on the Print Quality Diagnostic folio and the preceding steps did not resolve the result, fifty-fifty if the ink cartridge is not low on ink. The problem ink cartridge is the i that printed the defects on the Print Quality Diagnostic page as described before in this document.

If you take a defective cartridge or printhead, it might be under warranty. To cheque the warranty on your ink or toner supplies, go to Printer and Page Yield Overview, and so review the limited warranty information for your supplies.

1. Printing the Power push to turn on the printer, if it is not already on.

2. Load plain white paper into the input tray.

3. Open up the exterior door.

   Effigy : Open the outside door

   

4. Open the ink cartridge access door.

   The railroad vehicle moves to the middle of the printer.

   Look until the carriage is idle and silent before y'all proceed.

   Effigy : Open the ink cartridge access door

   

5. Lightly press down on the ink cartridge to release it, and and so pull the ink cartridge out of its slot.

   Figure : Remove the ink cartridge

   

6. Remove the new ink cartridge from its packaging, and so remove the plastic tape.

   caution:

   Exercise not try to remove the copper electrical strip.

   Do non touch the copper-colored contacts or the ink nozzles.Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electricalconnections.

   Figure : Remove the plastic tape

   

7. Hold the ink cartridge by its sides with the nozzles toward the printer, and then insert the ink cartridge into its slot. Make sure that the ink cartridge is inserted in the correct slot.

   • The tri-color ink cartridge () goes in the slot on the left.

   • The blackness ink cartridge () goes in the slot on the right.

8. Push the ink cartridge forward into its slot until it snaps into identify.

   Figure : Snap the ink cartridge into place

   

9. Repeat these steps to supercede the other ink cartridge, if necessary.

10. Close the ink cartridge access door.

    Effigy : Close the ink cartridge access door

    

11. Close the exterior door.

    Figure : Close the exterior door

    

12. Follow any prompts on the computer screen.

13. Expect about xxx seconds for the alignment folio to automatically print.

    note:

    The printer prints an alignment page automatically only when a new ink cartridge has been installed.

Continue to the next step to marshal the ink cartridges.

Footstep 15: Align the ink cartridges

Align the ink cartridges for the best impress quality.

1. Lift the scanner lid.

2. Place the alignment folio with the print side down on the right-front corner of the scanner glass. Run across the engraved guide adjacent to the scanner drinking glass for help loading the alignment folio.

   

3. Close the scanner lid.

4. Press the First Copy Black button or the Start Copy Color button on the printer control panel.

   The printer aligns the ink cartridges.

   note:

   If the alignment page fails to automatically print, you tin manually print an alignment page using the HP Printer Assistant software (Windows) or the Printer Utility (macOS or OS X).

Print another Impress Quality Diagnostic page. If the impress quality is unacceptable, continue to the next pace.

Step 16: Service the printer

If you have followed all the steps in this document and your printer is producing printouts with print quality bug, service the printer.

Service or supervene upon your HP product if the consequence persists subsequently completing all the preceding steps.

Become to Contact HP Customer Support to schedule a product repair or replacement. If you lot are in Asia Pacific, yous will be directed to a local service middle in your area.

To ostend your warranty status, go to HP Production Warranty Check. Repair fees might apply for out-of-warranty products.

note:

Keep a print sample that shows the trouble. If the ink cartridges, printhead, or printer is replaced under warranty, the back up agent will asking the print sample. If the printer is returned to HP, the impress sample must be returned with the printer. Place the sample in the output tray when you lot package your printer for shipping.

Source: https://support.hp.com/us-en/document/c04626903

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